Introduction
Bluesheep Adventures is committed to maintaining the confidentiality of your information as a data fiduciary and processor. This Privacy Policy details the practices of handling and securing your personal and sensitive personal data (defined as under) undertaken by Bluesheep and its subsidiaries and affiliates. It includes information on who we are, what information we collect about you, how we use it and your rights and choices regarding your personal information.
General
- Personal information/data means any information that can directly or indirectly identify a natural person, as defined under applicable data privacy laws.
- For the purpose of this Privacy Policy, the term “you” or “your” shall mean the user/interactor of Bluesheep Adventures’ platforms and products or services, in any capacity and the term “us” or “we” or “our” shall refer to Bluesheep Adventures, unless stated otherwise.
- The term “Website” shall mean any online platform of Bluesheep, including its websites, mobile apps, mobile sites and social media channels.
- By accessing our website, you agree to the terms of this Privacy Policy and the contents therein. If you disagree with this Privacy Policy, you may choose not to access our website.
When does this Privacy Policy apply?
This Privacy Policy relates to our use of your personal information and applies to any person who;
- Purchases, intends to purchase or inquire about any product(s) or services(s) provided by Bluesheep Adventures through any interface including its websites, mobile site, mobile app, social media platforms etc.
- Visits our offices, sites, or stores;
- Interact with us through social media or advertisements and content on third- party websites;
- Otherwise engage with us, for example, by contacting our Customer Services, Grievance Redressal Team, attending any of our events or shows;
This Privacy Policy does not apply;
- To any website(s), mobile sites and mobile apps of third-party entities, even if they are linked to our website. You are recommended to review the privacy policy of any such third-party entity as their privacy policy may be materially different than the Privacy Policy of Bluesheep Adventures.
- In case of any requests to render or furnish your data by any law enforcement agency or on order of any court, tribunal or judicial and quasi-judicial body.
Type of Information we collect
The personal information that we may collect about you is classified in the following manner;
Information you provide directly;
Information you provide directly to us may include;
- Personal data that includes your contact details (name, phone number, email address, residential address, job function/department, date of birth, gender, area of residence, lifestyle, health information, login name, password, answers to security questions, images and photographs etc.) while availing any of our products, services, registering an account with us on any of our websites, signing up to receive our newsletters or when you submit your queries to us;
- If you contact us in relation to any employment opportunities, collaboration opportunities, product or service query, join any of our competitions, events (whether online or offline), loyalty or rewards programme, promotional offers, or communicate with us through any of our website in any manner including your reviews, opinions, grievances and other information on our products or services;
- Any information pertaining to transactions for example: regarding your transactions with us, the date, time, value and reference number of such transaction made by you (or your authorised representative including your employer);
- Information in connection with the performance of a contract which we require to fulfil and perform a contract we have with you or your employer for example information obtained during background checks, right to work information, skill levels etc.;
- Information you provide when you visit any of our offices or locations for example by signing in or through CCTV installed in our locations;
- Data available in public domain;
- Information pertaining to any other person/traveller(s) on whose behalf you make a purchase or who makes a purchase on your behalf of any of our products or services;
Please note that we obtain explicit consent before collecting the following information;
- Health information, for example, related to your fitness levels and medical history. This may include heart rate, skin and bone condition, overall parameters, tests, vaccination history etc. which may be required
either while purchasing or while availing/realising our products or services.
- Gender and sexual orientation;
- Information necessary to fulfil any obligations for example details of Adhaar Card, PAN card, passport etc. for international and domestic bookings in compliance with any law for the time being in force,
- Health information, for example, related to your fitness levels and medical history. This may include heart rate, skin and bone condition, overall parameters, tests, vaccination history etc. which may be required
Information that we collect automatically
- When you interact or engage with Bluesheep Adventures digitally, we may collect certain information automatically from your device by using automated technologies such as cookies. This may include your IP Address, device make and model, unique identification numbers, browser type, geographical location via geographical position sensing and other technical information. You may change your preferences at any time by adjusting the settings on your device.
- We may also use information such as how your devices have interacted with us, the pages accessed and links clicked by you, your navigation through different Bluesheep Website and pages, the duration you spent on each page, your preferences, the products/services you viewed, Website crashes and failures, downloads etc.
Information we may receive from third parties
We may obtain your information from our third-party sources. As far as possible, we ensure that such third-party entities have previously obtained our consent or are otherwise legally permitted to disclose your personal information. This information may include;
- Information pertaining to your “likes” or “shares” as forwarded from any social media platform;
- Information obtained from our third-party partners, including but not limited to information obtained from our freelancing guides or our transportation partners;
- Information obtained from technology, branding and marketing partners including your browsing patterns, geo-location and device identifiers.
How does Bluesheep use your information?
Bluesheep uses your personal information for the following purposes;
- To provide you with the products and services that you (or your employer/authorised representative) have requested,
- To administer our relationship with you (or your employer/authorised representative) and to carry out our obligations arising from the relationship, including accounting and administration purposes, to process payment for purchases or other services and to create and manage the account;
- To verify your identity and manage your accounts;
- To provide personalised products and services;
- For analytical purposes for business purposes. This may include generating statistics, marketing plans and plans to improve our products and services based on data;
- To provide you with marketing emails communication that may interest you;
- To provide tailored advertising;
As far as explicable and whenever possible, we aim to anonymise and de-identify your data before sharing it with any third-party entities or our partners.
How long is your data stored with Bluesheep?
Bluesheep retains your information for ongoing legitimate business interests and needs (for example, to provide you with access to the Bluesheep Websites or to provide you with a product or service you (or your employer/authorised representative) have purchased, or to comply with applicable legal requirements).
When we have no ongoing legitimate business need to process your personal information, we aim to either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
How does Bluesheep safeguard your personal data?
- Our website is hosted on Hostinger so, you may refer to this webpage to know how they safeguard our website data. (We do not share any customer data with them or any other third-party application.)
- We also follow all the basic security recommendations provided by them.
- Data collected through online and offline forms is stored and processed secure storage provided by Microsoft Corporation.
Legal Basis of processing personal data
The legal basis for collecting and using your personal data will depend on the following reasons:
What are the legal grounds? | What are they? |
Legitimate Uses | |
Data voluntarily provided by user or for employment purposes | Using your information may be necessary for us to perform our obligations, for employment purposes for any other legitimate use. Additionally, we may process data that you have voluntarily provided.
For example, where you have: (i) requested services and/or products from us, we will need to use your information to provide those services and/or products that you have requested; or (ii) approached us in relation to employment opportunities, the collection and use of your personal information is necessary to enable us to offer you the job role, process your acceptance of the offer, on- board you as an employee and fulfil our obligations as an employer. |
| |
Compliance with our legal obligations | The collection and use of your personal information may be necessary to enable us to meet our legal obligations such as disclosures required by law enforcement and State entities, in the interest of national sovereignty, integrity and security of the State, for compliance with any judgement, decree or order issued under any law, etc. For example, if you are a business customer we need to process your information to verify your identity and undertake necessary due diligence checks. |
Pursuing our legitimate interests | Where such processing is not overridden by your rights, we are permitted to use your personal information to pursue our legitimate interests, for example to operate Bluesheep Websites and our other digital offerings, to improve our products and services, or to undertake marketing. |
Vital interests | In some instances, we may need to use your personal information to protect your vital interests or those of another person. For e.g. we may use your personal data to provide any assistance during a medical emergency involving an immediate threat to your or any other individual’s life or health or for taking safety measures during any disaster. |
Consent | |
Consent | In some limited circumstances, we may rely on your consent to collect and use your personal information. For example, we may rely on consent where you have approached us in relation to employment opportunities and have provided us with sensitive personal information, such as information in relation to your racial and ethnic origin, sexual orientation, religion, physical and mental health, disabilities or trade union membership. If we rely on consent, this will be made clear to you at the time we request your information. Any request to collect your sensitive personal data will be made to you via letters, fax, or email. You can withdraw your consent to process your sensitive personal data in writing via letters or emails. You can withdraw your consent at any point by using the mechanism, or by contacting us using the contact details provided in the section “Contact and Grievance Redressal” of this Privacy Policy. |
While you may not always be required to provide the personal information that we have requested, your choice to not provide certain information may imply that you may not be able to avail of some of our products and services. As such, any information that is so required is clearly marked as mandatory.
If you would prefer that we not collect certain personal information from you, please do not provide us with any such information, or opt out of providing this information where applicable.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), these interests will normally be as set out in this Privacy Policy. Any changes in our legitimate interests will be intimated to you at the relevant time.
Sharing of personal information with third-party entities
Bluesheep does not transfer of personal data of Indian users to certain countries as notified by the Indian Government. This means that Bluesheep does not transfer data from any entity or third party operating in the notified countries. You may find the link to the list of such countries here.” [attach hyperlink]”
Processing data of children and persons with disabilities by Bluesheep
Kindly note that you must be aged 18 or above to use the Bluesheep Website and our other digital offerings. We take your privacy very seriously and we understand the importance of taking extra precautions to protect the privacy and safety of children who avail Bluesheep’s products and services and as such refrain from processing children’s and persons with disability’s data if it is detrimental to their well-being.
Additionally, we do not undertake tracking, behavioural monitoring or target advertisement directed at children. We obtain consent from the parent or guardian of the child or of a person with disability before processing personal data.
Contact and Grievance Redressal
If you have any questions regarding our privacy practices, how we handle your personal data/information and would like to submit a request, please contact our Grievance Redressal Team below;
Bluesheep Adventures Pvt. Ltd.
greivance@blusheepadventures.com
22, Maruti Temple Road, Gangotri Layout, Mysuru, Karnataka – 570009
If you are an Indian user using our website, you may approach our Grievance Redressal Team either by yourself of your consent manager/authorised representative for any queries relating your sensitive personal data, personal data or any product/service-related grievances. You may also raise any queries and complaints by contacting our Grievance Team for India mentioned hereinabove. In case you remain unhappy with the decision of such authorized representative, you may approach the Data Protection Board (for grievances related to digital personal data) or Grievance Appellate Committee (for sensitive personal data).
For any consumer or goods/services related grievances, our Grievance Team shall acknowledge the receipt of your consumer complaint within forty-eight (48) hours and shall resolve your complaint within one month-from the date of receipt of your complaint.
For any grievances and queries related to your sensitive personal data, our Grievance Team shall resolve your complaint within one month from the date of receipt of your complaint.
Your Rights as a Data Principals
The Law provides the following rights to Users/Data Principals;
The Right to access information
You may request for access to your information and details of your personal data stored with us. On receipt of such request, we shall provide you with the following details;
- A summary of personal data processed and the processing activity undertaken by us or our Data Processor;
- Identities of all other Data Fiduciaries and Data Processors with whom personal data has been shared.
- Any other relevant information;
Additionally, if you provide us with any sensitive personal data, Bluesheep will inform you of the following details at the relevant time of collection;
- Information is being collected.
- Purpose for which information is collected,
- Intended recipients of the information
- Name and address of agency that is collecting the information
- Name and address of the agency that will retain the information.
The Right correction and erasure of personal data
While we aim to ensure the accuracy of your data, you have the right to correct, complete, update and erase your personal data for the processing of which you have already given consent. On receipt of such request, we shall correct, complete or update your personal data (as the case may be). You may put up
a request for correction and erasure of data by reach out to us through our contact information listed in our “Contact and Grievance Redressal”.
On receipt of such request for correction and erasure, we will ensure that our Data Processors and anyone who processes your data on our behalf also corrects, updates or erases your data (as they case may be).
- The right to nominate any person who is authorized to manage and make decisions in connection to your personal data in the event of your death or incapacity.
- The right to seek grievance redressal from Bluesheep
Action in case of breach of your data
While we aim to ensure that the technological and organizational standards for safeguarding your data are in line with Indian regulations, we shall intimate any affected users and the Data Protection Board of India in the event of a breach in our systems and any cyber security incidents.
Language
Under the laws in India, you have the option of reading this Notice in any of the languages mentioned under the Schedule 8 to the Constitution of India, 1949. At present, we are developing this accessibility feature. You may access this Notice in your preferred language soon.